These Terms and Conditions govern your use of the Spielbank Hohensyburg online casino platform. By registering or playing at Merkur Spielbank Hohensyburg, you agree to these rules. Please read them carefully.
1. Who We Are and What These Terms Cover
Spielbank Hohensyburg is the official online extension of the well-known Merkur casino in Dortmund. Operated under Merkur’s high standards, the platform offers slots, table games, live casino and more to players in Germany. These terms explain your rights and responsibilities when using our services.
2. Who Can Play at Spielbank Hohensyburg
- You must be at least 18 years old (or the legal age of majority in your region).
- You must be physically located in Germany.
- You must have a valid German bank account or payment method.
- One account per person – multiple accounts are not allowed.
If you do not meet these requirements, you may not open or use an account.
3. Creating and Managing Your Account
Registration is free and takes just a couple of minutes. You will need to provide accurate personal information and verify your identity (KYC) when requested. Keeping your details up to date is your responsibility.
We may close or suspend your account if we find any false information, suspicious activity or breach of these terms.
4. Bonuses and Promotions (Spielbank Hohensyburg Bonus)
All bonuses, including the Spielbank Hohensyburg Bonus, free spins and promotions, come with specific rules:
- Wagering requirements must be met before withdrawal.
- Only certain games contribute to the wagering.
- Bonuses can be cancelled or adjusted if misused.
- Full details are always shown on the Promotions page.
We reserve the right to change or withdraw any offer at any time.
5. Deposits, Withdrawals and Payments
- Minimum deposit is €10.
- We support popular German methods: bank transfer, Giropay, paysafecard, credit cards and more.
- Deposits are instant.
- Withdrawals are usually processed within 24 hours (first withdrawal may take longer due to verification).
- All transactions are in euros and protected with bank-level security.
6. Games and Fair Play
Every game at Spielbank Hohensyburg uses certified Random Number Generators (RNG) and is regularly audited. Merkur Spielbank Hohensyburg Demo mode lets you try games for free before playing for real money.
You agree to play fairly and not to use any automated tools, bots or unfair advantages.
7. Responsible Gaming
We take responsible gaming seriously. You can:
- Set deposit limits, loss limits or session time limits at any time
- Take a break or self-exclude for a chosen period
- Contact our support team for help
If you feel you need support, please use the responsible gaming tools or visit www.bzga.de.
8. Privacy and Data Protection
We protect your personal data in line with German data protection laws (DSGVO/GDPR). Our Privacy Policy explains exactly how we collect, use and store your information.
9. Intellectual Property
All logos, game names, designs and content belong to Merkur Spielbank Hohensyburg or its partners. You may not copy, modify or distribute anything without permission.
10. Limitation of Liability
We are not liable for any losses caused by technical issues, force majeure, or your own mistakes. The platform is provided “as is”.
11. Changes to These Terms
We may update these Terms and Conditions from time to time. The latest version is always available on this page. Continued use of the site after changes means you accept the new terms.
12. Governing Law
These terms are governed by German law. Any disputes will be handled by the competent courts in Dortmund.
13. Contact Us
If you have any questions about these Terms and Conditions, please contact our support team 24/7 via live chat or email. We are happy to help in German or English.
Last updated: April 17, 2026
Play responsibly. 18+. Gambling can be addictive. Terms and conditions apply. Please gamble only what you can afford to lose.